FAQ

Frequently Asked Questions

What does Sensemaking Lab do?

Sensemaking Lab helps mission-driven organizations turn complex data into clear, actionable insight. Through program evaluation, problem-solving consulting, critical analytics, and education support, we help partners in education, healthcare, and the nonprofit sector make informed, strategic decisions.

What services does Sensemaking Lab offer?

Four core services: Evaluation, Problem-Solving Consulting, Critical Analytics, and Education Support for post-secondary institutions.

Who does Sensemaking Lab work with?

We work with post-secondary institutions, health organizations, foundations, and nonprofit organizations across education, healthcare, and the nonprofit sector.

What is education support for post-secondary institutions?

Targeted analytics and strategic support for colleges and universities, including data submissions, enrollment forecasting, student retention strategies, accreditation assistance, and custom reporting solutions.

What research methods does Sensemaking Lab use?

A mix of quantitative and qualitative methods, including surveys, focus groups, interviews, statistical modeling, and mixed-methods designs, guided by the professional standards of the American Evaluation Association.

How does Sensemaking Lab keep data secure?

Data is handled through encrypted transfers via SFTP, secure cloud-based analysis on Databricks, and storage on AWS S3. Files are never stored on personal devices.

Who leads Sensemaking Lab?

Sensemaking Lab is led by Managing Partners Oscar J. Mayorga, PhD and Paul Martinez, PhD, both UCLA-trained sociologists who conduct both qualitative and quantitative analysis.

How do I get started with Sensemaking Lab?

Reach out through the Contact page to discuss your goals. We tailor each engagement to your organization’s needs, timeline, and capacity, whether a one-time analysis or ongoing support.